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Introduction

At ECOGREEN TRAVEL, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and disclose your information when you visit our service page. Please read this policy carefully to understand our practices regarding your personal data.

This policy is effective as of 02-10-2025 and applies to residents of the United Kingdom. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information about you in a variety of ways. This includes information you provide directly to us and information collected automatically through your use of our services. The types of personal data we may collect include:

  • Name and contact details, such as your email address ([email protected]), telephone number (+4402085711266), and postal address (9 Bycroft Road, Southall, England, UB1 2XG).
  • Technical data such as IP address, browser type, and access times.
  • Usage data about how you interact with our website.
  • Marketing and communications data, including your preferences in receiving marketing from us.

How We Use Your Information

We use the personal information we collect for various purposes, including:

  • To provide and maintain our services.
  • To manage your inquiries and communicate with you effectively.
  • To personalize your experience on our site and ensure it is efficient for your use.
  • To improve our advertisements and measure their effectiveness in alignment with Microsoft Advertising guidelines.
  • To comply with legal obligations and protect our legal interests.

Data Sharing and Disclosure

We do not share your personal information with third parties except as necessary to fulfill your requests or as required by law. In some instances, we may use third-party service providers to assist with our operations. These parties are contractually obligated to maintain the confidentiality of your information and to use it only as necessary to provide services to us.

Access, Modification and Deletion of Your Information

You have the right to access your personal data, request corrections or deletions where it is inaccurate. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

To further protect your privacy, we may require proof of identity before responding to your request. Please note that certain information may be retained as necessary to comply with legal obligations or for legitimate business purposes.

Security of Your Personal Information

We have implemented appropriate technical and organizational measures to protect the personal information we process. However, please be aware that no security measures are completely infallible. We encourage you to take any responsible precautions to protect your data when using the internet.

Use of Cookies

Our website uses cookies to enhance the user experience and monitor the website's performance. Cookies are small text files that are stored on your device. You can refuse the use of cookies through your browser settings, but this may affect your experience on our site.

For more detailed information about the cookies we use, please refer to our Cookie Policy available by contacting us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at [email protected] or via telephone at +4402085711266. Our mailing address is 9 Bycroft Road, Southall, England, UB1 2XG.

Opt-Out and Your Choices

You have the right to control how your personal information is collected and used. Depending on your location and applicable laws, you may exercise the following opt-out choices:

  • Data Sharing and Sale: You may opt out of the sale or sharing of your personal information with third parties, where applicable under laws such as the CCPA/CPRA in California or similar legislation in other jurisdictions. While we do not sell personal information in the traditional sense, some data may be shared with trusted partners to provide or improve our services.
  • Cookies and Tracking: You can manage or refuse cookies and tracking technologies through your browser settings or by using the cookie consent tools provided on our website.
  • Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any communication or by contacting us directly.
  • Withdrawal of Consent: If you have previously provided consent to data processing, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or make an opt-out request, please contact us at [email protected] or via our contact form.

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